Cranbrook Arthritis Clinic

ALERT: All sites are operating at reduced service levels due to the COVID-19 situation.

If you have been referred to our program for treatment (such as physiotherapy or occupational therapy), you will be contacted to discuss your needs and treatment options. For patients whose needs we cannot meet using virtual health (e.g., Zoom, FaceTime), we will be able to offer limited in-person visits. To maintain physical distancing, our patient flow will be greatly reduced, and we may need to limit the number of in-person visits each patient receives. Please work with your therapist or other healthcare provider to arrange an appropriate treatment plan.

If you have an urgent need for care, please contact your therapist or referring physician for guidance.

Our services

We provide services to people with:

  • All types of inflammatory arthritis
  • Systemic Autoimmune Rheumatic Disease (SARD)
  • Complex osteoarthritis

How to get referred – is there a cost?

Clients need a doctor’s referral to access all therapy services. Visits are covered by the BC Medical Services plan (MSP)

Click HERE for the referral form.

Our team

 The Mary Pack Arthritis Program has a variety of healthcare providers who can help you learn how to self-manage and treat arthritis including:

  • Physical Therapist (PT)
  • Occupational Therapist (OT)
  • Social Work Counsellor (available via telehealth services by internal referral only)

Click Who Do I Need to See to learn more about the roles of each team member.


We are not currently offering in-person education classes. You can still learn about the different kinds of arthritis and management techniques through free, online education sessions offered by our Vancouver and Victoria clinics. No physician referral is needed.

Click HERE to see their class schedules.

To learn more about ‘living well with osteoarthritis’, visit the OASIS website HERE.

We do not provide services for:

  • Most types of soft tissue conditions such as carpal tunnel syndrome,  tendonitis, frozen shoulder, or mechanical back pain when there is no confirmed diagnosis of arthritis
  • Osteoporosis not related to inflammatory arthritis
  • Chronic pain conditions not related to arthritis, such as fibromyalgia
  • Rehabilitation for total joint replacements
  • Patients with open ICBC or WorkSafe BC claims

Click HERE to find out about alternate services to meet these needs.

Cancellation policy

Appointments are in high demand. Please provide us with 24 hours’ notice if you can no longer make your appointment. Two non-attendances (i.e., cancelling with less than 24 hours’ notice) may result in discharge from treatment.

To cancel, please call 250-426-4442 from Monday to Thursday, 8:30 am to 2:30 pm, or leave a message if calling after hours.

Other Arthritis Services in the Kootenays

To learn more about alternative options, please visit the Other Arthritis Services page.


Mary Pack Arthritis Program at the Cranbrook Arthritis Clinic

13 24th Avenue North, Cranbrook, BC V1C 3H9
Phone: 250-426-4442  Fax: 250-417-0459

Our building is fully wheelchair accessible.

Hours of Operation

Mopnday to Thursday: 8:30 am – 2:30 pm.

Closed on weekends and statutory holidays.

Getting here

Parking: Pay parking is available in the hospital parking lot.

Public Transit: We are on Route No. 5 of the college bus loop.