Penticton Arthritis Clinic

ALERT: All sites are operating at reduced service levels due to the COVID-19 situation.

If you have been referred to our program for treatment (physiotherapy, occupational therapy, ), you will be contacted to discuss your needs and treatment options. For patients whose needs we cannot meet using virtual health (e.g., phone, Zoom, FaceTime), we are able to offer limited in-person visits. To maintain physical distancing, our patient flow will be greatly reduced, and we may need to limit the number of in-person visits each patient receives. 

If you have an urgent need for care, please contact your referring physician or active therapist for guidance.

Our services

We provide services to people with:

  • All types of inflammatory arthritis
  • Systemic Autoimmune Rheumatic Disease
  • Complex osteoarthritis

How to get referred – is there a cost?

Clients need a doctor’s referral to access all therapy services. Visits are covered by the BC Medical Services plan (MSP).

Click HERE for the referral form

Our Team

The Mary Pack Arthritis Program has a variety of healthcare providers who can help you learn how to self-manage and treat arthritis including:

  • Physical Therapist (PT)
  • Occupational Therapist (OT)
  • Social Work Counsellor (available via telehealth services by internal referral only)

Click Who Do I Need to See to learn more about the roles of each team member.

Patient Education

We are not currently offering our in-person education classes. You can still learn about the different kinds of arthritis and management techniques through free, online education sessions offered by our Vancouver and Victoria clinics. No physician referral is needed.

Click HERE to see their class schedules.

Other Programs & Services

Pediatric Program – Physiotherapy and occupational therapy is provided to children who live in the Penticton area. We also offer pediatric arthritis clinics at Penticton Regional Hospital for children living in the Okanagan or Kootenay region. In addition, social work and nursing services are also available to these patients.

We do not provide services for:

  • Most types of soft tissue conditions such as tendonitis, frozen shoulder, carpal tunnel syndrome,  and mechanical back pain when there is no confirmed diagnosis of arthritis
  • Osteoporosis if it is not related to inflammatory arthritis
  • Chronic pain conditions not related to arthritis, such as fibromyalgia
  • Rehabilitation for total joint replacements
  • Patients with open ICBC or WorkSafe BC claims

Click HERE to find out about alternate services to meet these needs.

Cancellation policy

Appointments are in high demand. Please provide us with 24 hours’ notice if you can no longer make your appointment. Two non-attendances (i.e., cancelling with less than 24 hours’ notice) may result in discharge from treatment.

To cancel, please call 250-492-4000 ext. 32186 within regular business hours, or leave a message if calling after hours.


Mary Pack Arthritis Program at the Penticton Arthritis Clinic

Penticton Regional Hospital
550 Carmi Avenue, Penticton, BC V2A 3G6
Phone: 250-492-4000 ext. 32186  Fax: 250-770-7552

Our building is fully wheelchair accessible.

Hours of operation

Monday to Friday: 8:00 a.m. – 4:00 p.m.

Closed on weekends and statutory holidays.

Getting Here

Parking: Pay parking is available in the hosptial parking log. Click HERE for a map to parking.

Public Transit: We are on the No. 1, 3 and 4 bus routes.