Victoria

ALERT: All sites are operating at reduced service levels due to the COVID-19 situation.

If you have been referred to our program for treatment (such as physiotherapy, occupational therapy or social work), you will be contacted to discuss your needs and treatment options. For patients whose needs we cannot meet using virtual health (e.g., Zoom, FaceTime, phone), we are able to offer limited in-person visits. To maintain physical distancing, our patient flow will be greatly reduced, and we may need to limit the number of in-person visits each patient receives. Please work with your therapist or other healthcare provider to arrange an appropriate treatment plan. 
If you have access to a computer and are interested in attending our virtual education classes please call 250 598 2277 ext 0 during regular business hours.
If you have an urgent need for care, please contact your therapist or referring physician for guidance.

Our services

We provide services to people with:

  • All types of inflammatory arthritisInflammatory arthritis is a term used to describe a group of conditions which affect your immune system. This means that your body’s defense system starts attacking your own tissues instead of germs, viruses and other foreign substances, which can cause pain, stiffness and joint damage. They’re also known as autoimmune diseases. The three most common forms of inflammatory arthritis are rheumatoid arthritis, psoriatic arthritis, and ankylosing spondylitis..
  • Systemic Autoimmune Rheumatic Disease (SARD)
  • Complex osteoarthritis

How to get referred – is there a cost?

Clients need a doctor’s referral to access all therapy services. Visits are covered by the BC Medical Services plan (MSP).

Click HERE for the referral form

Our team

The Mary Pack Arthritis Program has a variety of healthcare providers who can help you learn how to self-manage and treat arthritis including:

  • Physical Therapist (PT)
  • Occupational Therapist (OT)
  • Registered Nurse
  • Social Work Counsellor

Click Who Do I Need to See to learn more about the roles of each team member.

Patient Education

We offer education classes to help you learn about the different kinds of arthritis and management techniques. Classes are free, and no referral is needed. Family members are welcome to attend these sessions.

Click HERE to see our class schedule.

Other programs & services

The following require a referral from a rheumatologist:

  • Children’s Program – Our multidisciplinary team, including a paediatric rheumatologist, provides treatment, counselling, education, and community follow-up services for families with a child or adolescent with arthritis.
  • Vasculitis  Clinic – A weekly physician and nursing-led clinic that provides consulting services and patient education for assessing and managing vasculitis.
  • Telehealth Clinics: Consultation with a rheumatologist located in Vancouver is available via telehealth for patients with the following diagnoses:
    • Lupus
    • Myositis
    • Pregnancy and rheumatic diseases

We do not provide services for:

  • Most types of soft tissue conditionsSoft tissue conditions include a range of conditions such as tennis elbow, carpal tunnel syndrome, bursitis, tendonitis, frozen shoulder, trigger finger, plantar fasciitis, etc. or mechanical back pain when there is no confirmed diagnosis of arthritis.
  • Osteoporosis if it is not related to inflammatory arthritis
  • Chronic pain conditions not related to arthritis, such as fibromyalgia
  • Rehabilitation for total joint replacements that are not related to inflammatory arthritis
  • Patients with open ICBC or WorkSafe BC claims

Click HERE to find out about alternate services to meet these needs.

Cancellation policy

Appointments are in high demand. Please provide us with 24 hours’ notice if you can no longer make your appointment. Two non-attendances (i.e., cancelling with less than 24 hours’ notice) may result in discharge from treatment.

To cancel, please call 250-598-2277 within regular business hours.

CONTACT US

Mary Pack Arthritis Program at the Victoria Arthritis Centre

2680 Richmond Road, Victoria, BC V8R 4S9
Phone: 250-598-2277 Fax: 250-598-1900

Our building is wheelchair accessible.

Hours of Operation

Monday, Tuesday, Wednesday and Friday 8:30 am to 4:30 pm

Thursday 8:30 am to 7:00 pm

Closed on weekends and statutory holidays.

Getting here

Parking: Free Parking with two handicapped spots.

Public transit: We are on the No. 8 and 14 bus routes.

Visit: https://www.bctransit.com/victoria/schedules-and-maps  to find public transit options