Privacy & Confidentiality

We make every effort to ensure your feedback is secure and private, the information you provide will be:

  • Anonymous
  • Stored on a secure web server in Canada
  • Seen by the staff members at Mary Pack who are working on improving services
  • Shredded no longer than 12 months after the project has been completed

Questions or concerns about privacy? 

Vancouver Coastal Health (VCH) collects, uses and shares personal information only in accordance with the BC Freedom of Information and Protection of Privacy Act.

If you have questions regarding privacy, please contact the VCH Information Privacy Office at 604-875-5568 or